Refund & Returns Policy – Hit4Buy
Thank you for shopping with Hit4Buy. We value your trust and aim to provide a smooth shopping experience. Please read our Refund & Returns Policy carefully.
1. Eligibility for Returns:
- You can return your order within [7/14/30] days of getting it.
- Products must be brand new, in their original packaging, and in the same state they were sent in.
- You need a good ticket or other proof of purchase.
2. Non-Returnable Items:
Some things can’t be returned, such as:
- Goods that go bad quickly, like food and flowers.
- Products for personal care and cleanliness.
- Items that are customised or personalised.
- Items on sale or clearance (unless they are broken).
3. Refund Process:
- We’ll send you an email as soon as we get your return and check it over.
- Within [X] work days, approved returns will be sent out.
- Refunds will be sent back to the way you paid the first time.
4. Exchanges:
- We only repair things that are broken, wrong, or faulty.
- Please let us know about your order if you need to exchange something.
5. Return Shipping:
- Customers must pay for the shipping costs of returning an item, unless the return is our fault (we sent the wrong item or it was broken).
- You can’t get your shipping costs back.
6. Steps to Request a Return/Refund:
- Send your order number to support@hit4buy.com to get in touch with us.
- Wait to hear back and get directions.
- Send the item back to the address given in a safe package.
- Keep the shipping ticket until everything is done.
7. Contact Us:
If you have any questions about our Returns and Refunds Policy, please get in touch with us at:
- 📧 Email: [support@hit4buy.com]
- 📞 Phone: [Insert Number]
- 📍 Address: [Insert Business Address]